Terms & Conditions

By choosing to shop with us, you are also choosing to adhere to our online store's terms & conditions, as follows;

OUR CUSTOMER SERVICE PROMISE

Jfahri is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard dispatch timeframes are between 1-2 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. Please understand that unfortunately from time to time there will be hiccups; our aim is to assist our customers in overcoming them as quickly as possible so that you can keep smiling! 

 

OUR PRICING POLICY

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of January 1, 2013. Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email us via our contact form with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

 

OUR SECURITY POLICY

When purchasing from Jfahri your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre sales@jfahri.com.au